Terms of service
Welcome to TorqueWalls.pk. By using our website and purchasing our products, you agree to the following terms and conditions.
General
By accessing our store, you confirm that you are at least the age of majority in your region or have permission from a guardian to use this site.
We reserve the right to update or modify these terms at any time without prior notice.
Products
- All products are described as accurately as possible.
- Since our items are handcrafted/laser-cut, slight variations may occur.
- Custom orders are made according to customer-provided details; accuracy of information is the customer’s responsibility.
Orders & Payments
- Orders are confirmed only after successful payment or agreed order confirmation.
- We reserve the right to cancel any order in case of suspicious activity or pricing errors.
Returns & Refunds
- Customers may request a return within 5 days of receiving the product.
- Refunds are processed after product inspection and verification.
- Custom products may only be eligible for return if they are defective or incorrect.
Shipping
- Delivery times may vary depending on location and courier service.
- We are not responsible for delays caused by shipping providers.
Liability
TorqueWalls.pk is not responsible for:
- Improper installation or misuse of products
- Indirect or accidental damages after delivery
Contact
For any questions regarding these Terms, please contact us via WhatsApp or email.